{"id":19821,"date":"2026-02-08T13:54:53","date_gmt":"2026-02-08T17:54:53","guid":{"rendered":"https:\/\/directagroup.com\/?page_id=19821"},"modified":"2026-03-23T14:55:43","modified_gmt":"2026-03-23T18:55:43","slug":"directablog","status":"publish","type":"page","link":"https:\/\/directagroup.com\/en\/directablog\/","title":{"rendered":"DirectaBlog"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"19821\" class=\"elementor elementor-19821\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3b695e15 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"3b695e15\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-22b7efef e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" data-id=\"22b7efef\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26b12897 elementor-widget elementor-widget-heading\" data-id=\"26b12897\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Blog \/ News<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d1ae1f8 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"1d1ae1f8\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-42a7b83e\" data-id=\"42a7b83e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-21ac6988 elementor-grid-1 elementor-posts--align-left elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-widget elementor-widget-posts\" data-id=\"21ac6988\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:30,&quot;sizes&quot;:[]},&quot;pagination_type&quot;:&quot;numbers_and_prev_next&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21104 post type-post status-publish format-standard has-post-thumbnail hentry category-innovacion category-nota-de-prensa category-noticias\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1080\" height=\"1340\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos.png?wsr\" class=\"attachment-full size-full wp-image-21107\" alt=\"Master minds\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos.png 1080w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-242x300.png 242w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-825x1024.png 825w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-768x953.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-10x12.png 10w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" >\n\t\t\t\tEl Master Sales Minds llega a su tercera edici\u00f3n\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 14, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t1:12 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" aria-label=\"Read more about El Master Sales Minds llega a su tercera edici\u00f3n\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21099 post type-post status-publish format-standard has-post-thumbnail hentry category-bpo category-call-center category-ceo category-cio category-contact-center\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7.png?wsr\" class=\"attachment-full size-full wp-image-21102\" alt=\"BPO cuello de botella\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" >\n\t\t\t\tRPA en el BPO: Integrando el Front y Back-Office\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 10, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t2:29 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" aria-label=\"Read more about RPA en el BPO: Integrando el Front y Back-Office\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21012 post type-post status-publish format-standard hentry category-bpo category-call-center category-ceo category-cio category-contact-center category-directa-group\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/06\/bpo-y-comercio-conversacional-acelerando-ventas-b2b\/\" >\n\t\t\t\tBPO y Comercio Conversacional: Acelerando Ventas B2B\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 6, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t4:35 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/06\/bpo-y-comercio-conversacional-acelerando-ventas-b2b\/\" aria-label=\"Read more about BPO y Comercio Conversacional: Acelerando Ventas B2B\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20992 post type-post status-publish format-standard has-post-thumbnail hentry category-call-center category-ceo category-cio category-contact-center category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5.png?wsr\" class=\"attachment-full size-full wp-image-21010\" alt=\"chat bot\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" >\n\t\t\t\tIA Conversacional y Chatbots: El Futuro del BPO\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 1, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t1:44 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" aria-label=\"Read more about IA Conversacional y Chatbots: El Futuro del BPO\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20971 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-bpo category-call-center category-contact-center category-directa-group category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4.png?wsr\" class=\"attachment-full size-full wp-image-20974\" alt=\"b2b\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" >\n\t\t\t\tAdquisici\u00f3n de Clientes B2B\/B2C con BPO Inteligente\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 31, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t3:41 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" aria-label=\"Read more about Adquisici\u00f3n de Clientes B2B\/B2C con BPO Inteligente\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20871 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-bpo category-call-center category-ceo category-cio category-contact-center category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/23\/analitica-avanzada-en-bpo-de-datos-a-estrategia\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3.png?wsr\" class=\"attachment-full size-full wp-image-20874\" alt=\"bpo\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/23\/analitica-avanzada-en-bpo-de-datos-a-estrategia\/\" >\n\t\t\t\tAnal\u00edtica Avanzada en BPO: De Datos a Estrategia\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 23, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t3:49 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/23\/analitica-avanzada-en-bpo-de-datos-a-estrategia\/\" aria-label=\"Read more about Anal\u00edtica Avanzada en BPO: De Datos a Estrategia\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20766 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-bpo category-ceo category-cio category-contact-center category-directa-group category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/17\/continuidad-de-negocio-y-bpo-resiliencia-en-crisis\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-2.png?wsr\" class=\"attachment-full size-full wp-image-20769\" alt=\"resiliencia\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-2.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-2-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-2-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-2-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-2-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-2-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/17\/continuidad-de-negocio-y-bpo-resiliencia-en-crisis\/\" >\n\t\t\t\tContinuidad de Negocio y BPO: Resiliencia en Crisis\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 17, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t12:05 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/17\/continuidad-de-negocio-y-bpo-resiliencia-en-crisis\/\" aria-label=\"Read more about Continuidad de Negocio y BPO: Resiliencia en Crisis\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20759 post type-post status-publish format-standard has-post-thumbnail hentry category-bpo category-call-center category-directa-group category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/16\/retencion-de-talento-en-bpo-el-poder-de-la-ia\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1.png?wsr\" class=\"attachment-full size-full wp-image-20763\" alt=\"cliente\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/16\/retencion-de-talento-en-bpo-el-poder-de-la-ia\/\" >\n\t\t\t\tRetenci\u00f3n de Talento en BPO: El Poder de la IA\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 16, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t4:50 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/16\/retencion-de-talento-en-bpo-el-poder-de-la-ia\/\" aria-label=\"Read more about Retenci\u00f3n de Talento en BPO: El Poder de la IA\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20714 post type-post status-publish format-standard has-post-thumbnail hentry category-bpo category-ceo category-cio category-contact-center category-directa-group category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/12\/omnicanalidad-el-contact-center-inteligente-en-2026\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad.png?wsr\" class=\"attachment-full size-full wp-image-20717\" alt=\"omnicanalidad\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/12\/omnicanalidad-el-contact-center-inteligente-en-2026\/\" >\n\t\t\t\tOmnicanalidad: El Contact Center Inteligente en 2026\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 12, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t3:17 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/12\/omnicanalidad-el-contact-center-inteligente-en-2026\/\" aria-label=\"Read more about Omnicanalidad: El Contact Center Inteligente en 2026\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20709 post type-post status-publish format-standard has-post-thumbnail hentry category-bpo category-contact-center category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/10\/seguridad-de-datos-en-el-contact-center\/\" tabindex=\"-1\" >\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"1080\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/ciber-seguridad.png?wsr\" class=\"attachment-full size-full wp-image-20712\" alt=\"\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/ciber-seguridad.png 1920w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/ciber-seguridad-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/ciber-seguridad-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/ciber-seguridad-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/ciber-seguridad-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/ciber-seguridad-18x10.png 18w\" sizes=\"(max-width: 1920px) 100vw, 1920px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h1 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/10\/seguridad-de-datos-en-el-contact-center\/\" >\n\t\t\t\tSeguridad de Datos en el Contact Center Inteligente\t\t\t<\/a>\n\t\t<\/h1>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 10, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t3:56 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/10\/seguridad-de-datos-en-el-contact-center\/\" aria-label=\"Read more about Seguridad de Datos en el Contact Center Inteligente\" tabindex=\"-1\" >\n\t\t\tRead more \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"23\" data-next-page=\"https:\/\/directagroup.com\/en\/?e-page-21ac6988=2\"><\/div>\n\t\t\t\t<nav 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data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compartir en Redes Sociales:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-15b31d76\" data-id=\"15b31d76\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5036ece1 elementor-share-buttons--shape-circle elementor-grid-4 elementor-share-buttons--view-icon elementor-share-buttons--skin-gradient elementor-share-buttons--color-official elementor-widget elementor-widget-share-buttons\" data-id=\"5036ece1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"share-buttons.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-grid\" role=\"list\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" 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64.3v383.4C0 465.5 14.3 480 31.9 480H416c17.6 0 32-14.5 32-32.3V64.3c0-17.8-14.4-32.3-32-32.3zM135.4 416H69V202.2h66.5V416zm-33.2-243c-21.3 0-38.5-17.3-38.5-38.5S80.9 96 102.2 96c21.2 0 38.5 17.3 38.5 38.5 0 21.3-17.2 38.5-38.5 38.5zm282.1 243h-66.4V312c0-24.8-.5-56.7-34.5-56.7-34.6 0-39.9 27-39.9 54.9V416h-66.4V202.2h63.7v29.2h.9c8.9-16.8 30.6-34.5 62.9-34.5 67.2 0 79.7 44.3 79.7 101.9V416z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-grid-item\" role=\"listitem\">\n\t\t\t\t\t\t<div class=\"elementor-share-btn elementor-share-btn_email\" role=\"button\" tabindex=\"0\" aria-label=\"Compartir en email\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-share-btn__icon\">\n\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-envelope\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M502.3 190.8c3.9-3.1 9.7-.2 9.7 4.7V400c0 26.5-21.5 48-48 48H48c-26.5 0-48-21.5-48-48V195.6c0-5 5.7-7.8 9.7-4.7 22.4 17.4 52.1 39.5 154.1 113.6 21.1 15.4 56.7 47.8 92.2 47.6 35.7.3 72-32.8 92.3-47.6 102-74.1 131.6-96.3 154-113.7zM256 320c23.2.4 56.6-29.2 73.4-41.4 132.7-96.3 142.8-104.7 173.4-128.7 5.8-4.5 9.2-11.5 9.2-18.9v-19c0-26.5-21.5-48-48-48H48C21.5 64 0 85.5 0 112v19c0 7.4 3.4 14.3 9.2 18.9 30.6 23.9 40.7 32.4 173.4 128.7 16.8 12.2 50.2 41.8 73.4 41.4z\"><\/path><\/svg>\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-48a9fa67\" data-id=\"48a9fa67\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element 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elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"23ccac0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:12,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:5,&quot;sizes&quot;:[]},&quot;pagination_type&quot;:&quot;prev_next&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21104 post type-post status-publish format-standard has-post-thumbnail hentry category-innovacion category-nota-de-prensa category-noticias\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" >\n\t\t\t\tEl Master Sales Minds llega a su tercera edici\u00f3n\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 14, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" aria-label=\"Read more about El Master Sales Minds llega a su tercera edici\u00f3n\" tabindex=\"-1\" >\n\t\t\tLeer M\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21099 post type-post status-publish format-standard has-post-thumbnail hentry category-bpo category-call-center category-ceo category-cio category-contact-center\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" >\n\t\t\t\tRPA en el BPO: Integrando el Front y Back-Office\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 10, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" aria-label=\"Read more about RPA en el BPO: Integrando el Front y Back-Office\" tabindex=\"-1\" >\n\t\t\tLeer M\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21012 post type-post status-publish format-standard hentry category-bpo category-call-center category-ceo category-cio category-contact-center category-directa-group\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/06\/bpo-y-comercio-conversacional-acelerando-ventas-b2b\/\" >\n\t\t\t\tBPO y Comercio Conversacional: Acelerando Ventas B2B\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 6, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/06\/bpo-y-comercio-conversacional-acelerando-ventas-b2b\/\" aria-label=\"Read more about BPO y Comercio Conversacional: Acelerando Ventas B2B\" tabindex=\"-1\" >\n\t\t\tLeer M\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20992 post type-post status-publish format-standard has-post-thumbnail hentry category-call-center category-ceo category-cio category-contact-center category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" >\n\t\t\t\tIA Conversacional y Chatbots: El Futuro del BPO\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 1, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" aria-label=\"Read more about IA Conversacional y Chatbots: El Futuro del BPO\" tabindex=\"-1\" >\n\t\t\tLeer M\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20971 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-bpo category-call-center category-contact-center category-directa-group category-ia category-icc\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" >\n\t\t\t\tAdquisici\u00f3n de Clientes B2B\/B2C con BPO Inteligente\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 31, 2026\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" aria-label=\"Read more about Adquisici\u00f3n de Clientes B2B\/B2C con BPO Inteligente\" tabindex=\"-1\" >\n\t\t\tLeer M\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t<div class=\"e-load-more-anchor\" data-page=\"1\" data-max-page=\"46\" data-next-page=\"https:\/\/directagroup.com\/en\/wp-json\/wp\/v2\/pages\/19821\/page\/2\/\"><\/div>\n\t\t\t\t<nav class=\"elementor-pagination\" aria-label=\"Pagination\">\n\t\t\t<span class=\"page-numbers prev\">&laquo; Previo<\/span>\n<a class=\"page-numbers next\" 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href=\"http:\/\/cate\">Categor\u00edas<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cdcafa8 wpr-taxonomy-list-horizontal elementor-widget elementor-widget-wpr-taxonomy-list\" data-id=\"cdcafa8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-taxonomy-list.default\">\n\t\t\t\t\t<ul class=\"wpr-taxonomy-list\" data-show-on-click=\"\"><li class=\"wpr-taxonomy\"data-term-id=\"109\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/aniversario\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Aniversario<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(14)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"14\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/blog\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Blog<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(6)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"57\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/bpo\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>BPO<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(79)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"30\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/call-center\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Call Center<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(142)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"34\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/ceo\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>CEO<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(46)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"58\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/cio\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>.<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(18)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"37\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/contact-center\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Contact Center<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(159)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"56\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/directa-group\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Directa Group<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(33)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"40\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/entrevista\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Entrevista<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(4)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"62\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/especial\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Especial<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(16)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"59\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/ia\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>IA<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(31)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"60\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/icc\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>ICC<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(20)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"44\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/innovacion\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Innovaci\u00f3n<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(67)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"63\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/nota-de-prensa\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Nota de Prensa<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(5)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"64\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/noticias\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Noticias<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(49)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"72\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/transformacion-digital\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Transformaci\u00f3n Digital<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(52)<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"1\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/uncategorized\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-circle\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\"><\/path><\/svg><\/span><span>Uncategorized<\/span><\/span><span><span class=\"wpr-term-count\">&nbsp;(1)<\/span><\/span><\/a><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-072f933 ignore-toc elementor-widget elementor-widget-heading\" data-id=\"072f933\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"http:\/\/cate\">Etiquetas<\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c866c63 wpr-taxonomy-list-horizontal elementor-widget elementor-widget-wpr-taxonomy-list\" data-id=\"c866c63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpr-taxonomy-list.default\">\n\t\t\t\t\t<ul class=\"wpr-taxonomy-list\" data-show-on-click=\"\"><li class=\"wpr-taxonomy\"data-term-id=\"102\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/aniversario\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#aniversario<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"103\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/celebracion\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#celebraci\u00f3n<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"104\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/ceo\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#ceo<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"105\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/conectandoemociones\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#conectandoemociones<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"106\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/contactcenter\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#contactcenter<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"54\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/contactcenter-callcenter-outsourcing-ventajas-estrategia-exito-negocios-clientefeliz-zoom-servicioalcliente-atencionalcliente-telecobranzas-televentas\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#contactcenter #callcenter #outsourcing #ventajas #estrategia #exito #neg\u00f3cios #clientefeliz #zoom servicioalcliente #atencionalcliente telecobranzas televentas<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"77\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/customer\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#Customer<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"78\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/customercentric\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#Customercentric<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"107\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/directagroup\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#directagroup<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"108\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/leonelbarradas\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>#leonelbarradas<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"28\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/atencion-al-cliente\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>atenci\u00f3n al cliente<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"29\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/bpo\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>BPO<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"93\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/branding\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>branding<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"31\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/call-center\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>call center<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"99\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/callcenter\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>callcenter<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"32\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/captacion\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>captaci\u00f3n<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"33\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/centros-de-contacto\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>centros de contacto<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"100\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/chatbots\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>chatbots<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"90\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/claves\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>claves<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"84\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/cliente\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>cliente<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"79\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/clientefeliz\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>clientefeliz<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"35\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/clientes\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>clientes<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"98\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/co\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>co<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"73\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/conectando-emociones\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>conectando emociones<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"36\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/contact-center\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>contact center<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"96\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/crecimiento\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>crecimiento<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"75\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/customer-centric\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>customer centric<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"38\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/customer-experience\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>customer experience<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"67\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/design-management\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>Design Management<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"68\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/digital-transformation\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>Digital Transformation<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"61\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/directa-group\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>directa group<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"94\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/eficiencia\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>eficiencia<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"39\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/empleo\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>empleo<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"55\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/empresa\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>empresa<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"101\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/empresarial\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>empresarial<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"82\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/empresas\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>empresas<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"76\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/estrategias\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>estrategias<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"87\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/exito\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>\u00e9xito<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"41\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/experiencia-del-cliente\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>experiencia del cliente<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"91\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/finanzas\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>finanzas<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"42\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/gestion\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>gesti\u00f3n<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"80\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/ia\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>IA<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"43\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/inbound\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>inbound<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"81\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/inteligenciaartificial\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>InteligenciaArtificial<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"45\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/liderazgo\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>liderazgo<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"88\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/mercado\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>mercado<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"69\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/negocios\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>negocios<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"85\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/nota-de-prensa\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>nota de prensa<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"86\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/noticias\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>noticias<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"46\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/novedades\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>novedades<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"47\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/outbound\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>outbound<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"48\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/outsourcing\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>outsourcing<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"95\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/productividad\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>productividad<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"49\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/recursos-humanos\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>recursos humanos<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"97\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/redes-sociales\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>Redes Sociales<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"65\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/rrss\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>rrss<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"50\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/servicio\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>servicio<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"92\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/servicios\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>servicios<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"66\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/social-media\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>social media<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"51\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/soluciones\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>soluciones<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"52\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/telemercadeo\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>telemercadeo<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"53\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/televentas\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>televentas<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"89\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/tendencia\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>tendencia<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"70\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/tendencias\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>tendencias<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"71\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/transformacion-digital\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>Transformaci\u00f3n Digital<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"83\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/vacantes\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>vacantes<\/span><\/span><\/a><\/li><li class=\"wpr-taxonomy\"data-term-id=\"74\"><a target=\"_blank\" href=\"https:\/\/directagroup.com\/en\/tag\/whatsapp\/\"><span class=\"wpr-tax-wrap\"> <span><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-grip-lines-vertical\" viewbox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M96 496V16c0-8.8-7.2-16-16-16H48c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16zm128 0V16c0-8.8-7.2-16-16-16h-32c-8.8 0-16 7.2-16 16v480c0 8.8 7.2 16 16 16h32c8.8 0 16-7.2 16-16z\"><\/path><\/svg><\/span><span>WhatsApp<\/span><\/span><\/a><\/li><\/ul>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-528a672e elementor-widget-divider--view-line_text elementor-widget-divider--element-align-right elementor-widget elementor-widget-divider\" data-id=\"528a672e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-500f3a3f elementor-widget-divider--view-line_text elementor-widget-divider--element-align-right elementor-widget elementor-widget-divider\" data-id=\"500f3a3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7dde515 ignore-toc elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"7dde515\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-41e5c527\" data-id=\"41e5c527\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d65dac1 elementor-widget elementor-widget-heading\" data-id=\"1d65dac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Related Posts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-229e1bd elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-posts--thumbnail-top elementor-card-shadow-yes elementor-posts__hover-gradient elementor-widget elementor-widget-posts\" data-id=\"229e1bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;cards_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:33,&quot;sizes&quot;:[]},&quot;cards_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:22,&quot;sizes&quot;:[]},&quot;cards_columns&quot;:&quot;3&quot;,&quot;cards_columns_tablet&quot;:&quot;2&quot;,&quot;cards_columns_mobile&quot;:&quot;1&quot;,&quot;cards_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.cards\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-cards elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21104 post type-post status-publish format-standard has-post-thumbnail hentry category-innovacion category-nota-de-prensa category-noticias\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"242\" height=\"300\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-242x300.png?wsr\" class=\"attachment-medium size-medium wp-image-21107\" alt=\"Master minds\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-242x300.png 242w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-825x1024.png 825w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-768x953.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos-10x12.png 10w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/post-SALES-MASTER-MINDS-todos.png 1080w\" sizes=\"(max-width: 242px) 100vw, 242px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Innovaci\u00f3n<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" >\n\t\t\t\tEl Master Sales Minds llega a su tercera edici\u00f3n\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/14\/el-master-sales-minds-llega-a-su-tercera-edicion\/\" aria-label=\"Read more about El Master Sales Minds llega a su tercera edici\u00f3n\" tabindex=\"-1\" >\n\t\t\tLEER M\u00c1S \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 14, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t1:12 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21099 post type-post status-publish format-standard has-post-thumbnail hentry category-bpo category-call-center category-ceo category-cio category-contact-center\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-300x169.png?wsr\" class=\"attachment-medium size-medium wp-image-21102\" alt=\"BPO cuello de botella\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7-18x10.png 18w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-7.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">BPO<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" >\n\t\t\t\tRPA en el BPO: Integrando el Front y Back-Office\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/10\/rpa-en-el-bpo-integrando-el-front-y-back-office\/\" aria-label=\"Read more about RPA en el BPO: Integrando el Front y Back-Office\" tabindex=\"-1\" >\n\t\t\tLEER M\u00c1S \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 10, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t2:29 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-21012 post type-post status-publish format-standard hentry category-bpo category-call-center category-ceo category-cio category-contact-center category-directa-group\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/06\/bpo-y-comercio-conversacional-acelerando-ventas-b2b\/\" >\n\t\t\t\tBPO y Comercio Conversacional: Acelerando Ventas B2B\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/06\/bpo-y-comercio-conversacional-acelerando-ventas-b2b\/\" aria-label=\"Read more about BPO y Comercio Conversacional: Acelerando Ventas B2B\" tabindex=\"-1\" >\n\t\t\tLEER M\u00c1S \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 6, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t4:35 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20992 post type-post status-publish format-standard has-post-thumbnail hentry category-call-center category-ceo category-cio category-contact-center category-ia category-icc\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-300x169.png?wsr\" class=\"attachment-medium size-medium wp-image-21010\" alt=\"chat bot\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5-18x10.png 18w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/04\/Omnicanalidad-5.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Call Center<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" >\n\t\t\t\tIA Conversacional y Chatbots: El Futuro del BPO\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/04\/01\/ia-conversacional-y-chatbots-el-futuro-del-bpo\/\" aria-label=\"Read more about IA Conversacional y Chatbots: El Futuro del BPO\" tabindex=\"-1\" >\n\t\t\tLEER M\u00c1S \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tApril 1, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t1:44 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20971 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-bpo category-call-center category-contact-center category-directa-group category-ia category-icc\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-300x169.png?wsr\" class=\"attachment-medium size-medium wp-image-20974\" alt=\"b2b\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4-18x10.png 18w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-4.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Blog<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" >\n\t\t\t\tAdquisici\u00f3n de Clientes B2B\/B2C con BPO Inteligente\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/31\/adquisicion-de-clientes-b2b-b2c-con-bpo-inteligente\/\" aria-label=\"Read more about Adquisici\u00f3n de Clientes B2B\/B2C con BPO Inteligente\" tabindex=\"-1\" >\n\t\t\tLEER M\u00c1S \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 31, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t3:41 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-20871 post type-post status-publish format-standard has-post-thumbnail hentry category-blog category-bpo category-call-center category-ceo category-cio category-contact-center category-ia category-icc\" role=\"listitem\">\n\t\t\t<div class=\"elementor-post__card\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/23\/analitica-avanzada-en-bpo-de-datos-a-estrategia\/\" tabindex=\"-1\" ><div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"169\" src=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-300x169.png?wsr\" class=\"attachment-medium size-medium wp-image-20874\" alt=\"bpo\" srcset=\"https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-300x169.png 300w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-1024x576.png 1024w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-768x432.png 768w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-1536x864.png 1536w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3-18x10.png 18w, https:\/\/directagroup.com\/wp-content\/uploads\/2026\/03\/Omnicanalidad-3.png 1920w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/a>\n\t\t\t\t<div class=\"elementor-post__badge\">Blog<\/div>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/directagroup.com\/en\/2026\/03\/23\/analitica-avanzada-en-bpo-de-datos-a-estrategia\/\" >\n\t\t\t\tAnal\u00edtica Avanzada en BPO: De Datos a Estrategia\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/directagroup.com\/en\/2026\/03\/23\/analitica-avanzada-en-bpo-de-datos-a-estrategia\/\" aria-label=\"Read more about Anal\u00edtica Avanzada en BPO: De Datos a Estrategia\" tabindex=\"-1\" >\n\t\t\tLEER M\u00c1S \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-post__meta-data\">\n\t\t\t\t\t<span class=\"elementor-post-author\">\n\t\t\tDiseno Directa\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-date\">\n\t\t\tMarch 23, 2026\t\t<\/span>\n\t\t\t\t<span class=\"elementor-post-time\">\n\t\t\t3:49 pm\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Blog \/ Novedades Compartir en Redes Sociales: Buscar Buscar M\u00e1s publicaciones Categor\u00edas Aniversario&nbsp;(14) Blog&nbsp;(4) BPO&nbsp;(75) Call Center&nbsp;(137) CEO&nbsp;(42) CIO&nbsp;(14) Contact Center&nbsp;(154) Directa Group&nbsp;(31) Entrevista&nbsp;(4) Especial&nbsp;(16) IA&nbsp;(28) ICC&nbsp;(17) Innovaci\u00f3n&nbsp;(66) Nota de Prensa&nbsp;(4) Noticias&nbsp;(48) Transformaci\u00f3n Digital&nbsp;(52) Uncategorized&nbsp;(1) Etiquetas #aniversario #celebraci\u00f3n #ceo #conectandoemociones #contactcenter #contactcenter #callcenter #outsourcing #ventajas #estrategia #exito #neg\u00f3cios #clientefeliz #zoom servicioalcliente #atencionalcliente telecobranzas televentas #Customer #Customercentric #directagroup #leonelbarradas atenci\u00f3n al cliente BPO branding call center callcenter captaci\u00f3n centros de contacto chatbots claves cliente clientefeliz clientes co conectando emociones contact center crecimiento customer centric customer experience Design Management Digital Transformation directa group eficiencia empleo empresa empresarial empresas estrategias \u00e9xito experiencia del cliente finanzas gesti\u00f3n IA inbound InteligenciaArtificial liderazgo mercado negocios nota de prensa noticias novedades outbound outsourcing productividad recursos humanos Redes Sociales rrss servicio servicios social media soluciones telemercadeo televentas tendencia tendencias Transformaci\u00f3n Digital vacantes WhatsApp Post 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